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4 -min read · 

If technology can construct an investment portfolio in seconds, analyse thousands of funds and provide instant answers to financial questions, what exactly should you be paying a wealth manager to do? It’s a question the wealth management industry cannot afford to ignore.

Artificial intelligence is rapidly changing how financial services are delivered, while regulatory developments are creating new opportunities for consumers to access financial support without necessarily paying for traditional, comprehensive advice. For investors, particularly those with substantial accumulated wealth, these developments could fundamentally change what represents good value.

The arrival of more accessible financial support

In April 2026, the Financial Conduct Authority introduced its new targeted support regime, designed to help address the gap between generic financial guidance and fully personalised financial advice. The regulator previously estimated that approximately 23 million consumers were underserved by the existing advice and guidance market.

Under the new framework, appropriately authorised financial firms can provide ready-made suggestions to groups of consumers who share similar financial circumstances or objectives.

For example, a pension provider might identify customers approaching retirement who could benefit from reviewing how their savings are invested. This is not a replacement for comprehensive individual financial advice. Nevertheless, it represents an important shift towards making financial support more accessible. Alongside the development of increasingly sophisticated AI tools, it raises an interesting question about the future relationship between investors and wealth managers.

What can AI already do for investors and advisers?

Many tasks historically associated with financial services involve processing information, identifying patterns and presenting recommendations based on established principles. These are areas where technology is becoming increasingly capable. AI-assisted systems can help investors understand investment terminology, compare portfolio characteristics, examine fees and assess different financial scenarios. They can also support advisers by processing large quantities of information, preparing meeting summaries and identifying areas that warrant further investigation. Over time, these capabilities could reduce the administrative costs of delivering financial advice and allow advisers to spend more time addressing clients’ actual needs.

However, there is an important distinction between providing useful information and accepting responsibility for an individual’s financial decisions. AI-generated answers can sometimes be inaccurate, overlook important circumstances or fail to reflect the latest regulatory developments. They should not automatically be treated as a substitute for regulated personal advice.

Why low-cost investing is making investment management a commodity

For investors seeking a straightforward, diversified portfolio, access to low-cost investment solutions has never been easier. Index funds, exchange-traded funds and digital investment platforms allow individuals to construct portfolios at a fraction of the cost historically associated with traditional investment management. Consequently, wealth managers relying predominantly on investment selection to justify their fees may find themselves facing increasing scrutiny.

Consider an investor with £2 million under management who pays an annual wealth management fee of 1%. That represents £20,000 each year, before any additional underlying investment costs. A reasonable question for that investor to ask is: what am I receiving in return? Consistently outperforming markets is difficult, and paying higher fees does not guarantee better investment returns. Increasingly, the strongest justification for professional advice may lie beyond selecting investments.

Where human financial advice still adds value in the age of AI

As wealth accumulates, financial decisions often become interconnected. An individual approaching retirement might hold several pensions, ISAs, taxable investments, property and business interests. Deciding how much to withdraw from each asset, how to manage capital gains, when to transfer wealth to children and how to provide for a surviving spouse can involve considerable complexity. These decisions require more than choosing an appropriate investment fund. They require an understanding of personal objectives, family circumstances, tax considerations, risk tolerance and the potential consequences of getting something wrong.

A capable wealth manager should be able to coordinate these different elements into a coherent financial strategy and, just as importantly, an adviser can help clients navigate difficult decisions during periods of uncertainty. Technology may calculate the financial implications of retiring early, but understanding whether someone is emotionally ready to leave a successful career requires a different type of conversation.

Will AI make financial advice cheaper?

One potential benefit of technological progress is that it could make the delivery of advice more efficient. If administrative work, information gathering and routine analysis can be automated, advisers may be able to serve clients more effectively. Whether these savings translate into lower fees remains to be seen. However, investors should increasingly expect transparency about what they are paying for. Some may need occasional financial planning rather than continuous portfolio management. Others may benefit from comprehensive advice covering investments, retirement, tax efficiency and estate planning.

The appropriate service should reflect the client’s actual requirements, rather than automatically placing everyone into the same proposition.

What should investors expect from their wealth manager?

The next generation of successful wealth managers is likely to combine technological efficiency with genuine human expertise. Clients should expect clear reporting, transparent charges, appropriate access to their adviser and financial plans that evolve alongside their circumstances. They should also expect their wealth manager to explain how technology is being used, particularly when personal financial information is involved. Technology should improve the client experience rather than become a barrier between clients and the people responsible for their money.

At findawealthmanager.com, we believe the question is no longer simply whether an investor needs a wealth manager. It is whether they are receiving the right level of advice, from the right firm, at a cost that represents genuine value.

AI may change how financial advice is delivered, but the importance of making informed financial decisions is unlikely to diminish. If anything, the ability to distinguish between information and genuinely valuable advice may become more important than ever.

Important information

This article is provided for general information only and does not constitute financial, investment, pension or tax advice.

Always remember that investing involves risk and the value of investments may fall as well as rise. Past performance should not be seen as a guarantee of future returns.

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